General Inquiries:

If you have any inquires on: animals for sale, reptile husbandry, care or anything reptile related feel free to message me via Facebook or email and I will get back to you in a timely matter.

Health/Sex/Genetics:

All animals sold are guaranteed to be healthy and parasite free at the time of purchase. All reptiles will be accurate genetically identified unless stated otherwise and every effort will be made to make sure the sex of the animal is accurate.

Holds:

To hold an animal we require a 25% non-refundable deposit and an agreed upon due date for full payment. Animals will be fed and maintained as usual with no extra charge to the customer.

Returns/Refunds:

All sales are final. As mentioned all animals will be in perfect health and as well, will be established eating. Once the animal is in the customers possession we cannot guarantee the animal will be cared for in the same manners as we do here as everyone has their own methods, therefore no refunds will be issued if the animal perishes or stops eating. If animal was shipped and is DOA, customer must contact us immediately upon receipt, with photos of the animal to discuss options.

Payment:

PAYMENT METHODS – Payment methods are Interact e-mail money transfer, cash

PAYMENT PLANS – Payment plans will be made available on a case-by-case basis. Payment plans will generally be between 1 and 3 months in duration depending on the amount of the purchase. A 25% no - refundable deposit must be made by Interact e-mail money transfer. Final payment date cannot be changed after initially agreed upon. After the minimum deposit is received the animal(s) will be taken off the market and held for the customer. If for any reason the customer can not complete the payment plan as agreed to, all funds in excess of the non-refundable deposit will be refunded after the animal is re-posted and sold at current market price. The non-refundable deposit is not transferable and it is meant to absorb the costs associated with holding and removing the animal from market. Failure to pay by the agreed upon date will result in cancellation of the payment plan and loss of the non-refundable deposit. Please do not enter into a payment plan unless you are certain you can pay as agreed.

Getting Your Animal(s):

FREE LOCAL DELIVERY – Any customer within the city of Carbonear or ay Roberts are eligible to have their animal(s) delivered to their door free of additional charge at a mutually agreed upon date and time. Payment can be made in cash at the door or pre-paid via Interac e-mail money transfer. If you wish to not have the animal delivered to your doorstep we can meet at one of the following pick up spots: Walmart in Carbonear , Powells in Bay Roberts .

PAID DELIVERY – Any customer living within a 1 hour driving time of Spaniards Bay, NL is eligible for paid personal delivery at a rate of $0.75/km. Total kilometres traveled will be calculated using google maps. Animal(s) as well as delivery charges must be paid for in full via Interac e-mail money transfer before mutually agreed upon departure time/date.

OUT OF TOWN PICKUP- Anyone wishing to to pick up their animal(s) are eligible to do so free of additional charge. Pick-up locations are as followed: Walmart in Carbonear , Powells in Bay Roberts . Payment can be made in cash at the meeting location or pre-paid via Interac e-mail money transfer.

SHIPPING – Canada wide shipping is available through Reptile Express ( www.reptileexpress.com ) at buyer's expense.